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Returns & Exchange
Standard Return Policy There are a few important things to keep in mind when returning a product you purchased from IPADSIMPLE.com Online Store: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from IPADSIMPLE, through the Online Store may be returned. IPADSIMPLE products purchased through other retailers must be returned to them in accordance with their respective returns and refunds policy. Please ensure that the item you're returning is repackaged with all the materials it came with, and documentation that were included when you received it. There will be a 15 percent restocking fee of the total purchase price. Items must be shipped back in the original box or container from IADSIMPLE.com Items that are not returned in the original box or container will NOT be eligible for a refund. Shipping, handling fees and liability contained therewith are the responsibility of the customer. There are some items, however, that are ineligible for return, including: Scratched or Damaged Items Items missing parts Refunds Once we receive your item, a refund is initiated immediately if your item or items conforms to the return policies above. The way your refund is processed depends on your original payment method: If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.